Account Manager, Packaging

At the end of the day, we believe in one thing: #DoThingsPeopleLove. Every action and decision we make manifests in this notion. Layered within this idea are the opportunities and responsibilities that allow us to practice what we preach. 


In this role, which requires an onsite presence with our client, we'll need you to establish, manage and build strong client relationships through the development of retail packaging while upholding high standards in brand stewardship and production quality. Day in and day out, you should meet or exceed the client's expectations through a relational style that meets our mission, objectives and agency values. 

Client Relationship

  • Own the client relationship while knowing when to bring internal subject matter experts to the table in order to have effective and intelligent conversations
  • Be more than an order taker; maintain effective relationships with all client personnel in order to build a foundation of trust, allowing Periscope to become a valued partner
  • Become an expert in the client's business 
  • Continually guide the client to focus on solving the problem at hand, not on what the deliverable should be
  • Master the art of client communication and know how to keep your client in sync with day-to-day activities so there are no surprises


  • Seamlessly provide the right information to the right people at the right time (we know… easier said than done!) 
  • Constantly maintain a source of truth: written records of all directions, scope of work documents, recommendations, meetings, client decisions or approvals, etc. 
  • Articulate effective strategic rationale and logic flow
  • Be a good listener


  • Review and approve proposals, estimates, job costs, invoices and credit memos, and resolve any problems
  • Assure that client receives adequate explanation for any unexpected billings


  • 2 + years in packaging development, marketing communications/advertising agency or equivalent. College degree required.
  • Ability to communicate in a professional and knowledgeable manner
  • Must possess highly developed organizational, planning and management skills
  • Ability to create and execute complex processes maximizing effieciencies
  • Ability to think strategically across a product's entire ecosystem
  • Ability to create insightful competitive reviews, understand qualitative and quantitative research and offer a unique point of view
  • Professional experience with Google Apps and Microsoft Office Suite


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