Senior Account Manager, PR

At the end of the day we believe in one thing: #DoThingsPeopleLove. Every action and decision we make manifests in this notion. Layered within this idea are the opportunities and responsibilities that allow us to practice what we preach.

    The Senior Account Manager, Public Relations, will serve as the day-to-day client contact, managing the client’s public relations account activities, expectations and budget. This person will bring public relations programs to life from plan to execution, working with account supervisors and the account director in strategic planning. Build and maintain positive relationships and rapport with clients, media, agency colleagues and vendors.

RESPONSIBILITIES:

  • Build client confidence in agency by building effective working relationships with client public relations and communications staff.
  • Assure agency work meets or exceeds client’s and agency’s quality standards, is presented in a professional manner and delivered in a timely fashion.
  • Lead and manage other agency departments in development of integrated communications efforts.
  • Establish clear, measurable goals and KPI for client public relations programs.
  • Keep members of agency integrated communications team abreast of client and industry issues.
  • Develop content for public relations support materials, and serve as primary or secondary media relations contact.
  • Issue internal and client contact reports as needed in order to track performance and project objectives.
  • Review and approve proposals, estimates and billing for accuracy and resolve client billing issues.
  • Become recognized expert in client’s business.  This involves understanding the client's products, market, distribution, trends, organization history and internal dynamics and challenges.
  • Seek out opportunities to sell assigned clients additional Periscope solutions and/or penetrate new areas of the client organization.
  • Perform other essential duties as assigned from time to time to meet the changing needs of the agency.

SKILLS REQUIRED:

  • Knowledge and experience in newswriting and pitching stories to media, with a successful media placement track record.
  • Community manager experience and up-to-date knowledge of all social media channels.
  • Knowledge of Associated Press style.
  • Excellent writing, communication and client management skills.
  • Experience in successfully identifying and managing vendor relationships.
  • Ability to organize and manage complex, multifaceted projects and programs.
  • Ability to quickly learn and master a new business and market.
  • Confident, clear, and persuasive presentation skills, both in writing and in person.  

 

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